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FAQ
How soon will you ship my items? TOP What type of payments do you accept? TOP We are pleased to offer you the choice of Paypal, as well as Visa, Mastercard or Discover payments processed on-line, We are also glad to accept checks and money orders with notice - please choose the "other" option for payments when you check out and we will be in touch to work that out with you! What type of shipping and what does it cost? TOP Can I return my item? TOP Can I have different thread colors? TOP Depends on the item and design, but usually, you bet! For all font embroidery (names on blankets, towels, etc) you can request something not in our selections just by adding it in notes in your shopping cart. If you need to match a very specific color, please contact us before you order...we may have a match here, but we may need to special order, which is a little upcharge. Do you do completely custom work? TOP Can I get other items? TOP Can you embroider my items? TOP You say you donate money...to who? TOP We support several local charities with donations of both goods and money...among them are The Mother's Milk Bank, Rocky Mountain PBS, Volunteers for Outdoor Colorado and Maxfund No-Kill Animal Shelter. In addition, part of the proceeds from every item in our For a Cause section is donated to groups related to the items. Please check item descriptions for details. For more info on any of these organizations, check our links page. Is there a place to see the colors of shirts? TOP
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